Smart Operation

Empower management to improve the ability and efficiency of solving business problems.

Industry Pain Points

行业痛点

Inadequate personnel awareness
Inadequate personnel awareness
Lack direct knowledge and understanding of big data, resulting in a large amount of data can not be fully utilized and mined;
Data linkage difficulty
Data linkage difficulty
In the case of many statistical tables, the association of data cannot be guaranteed and needs to be set one by one, which makes the linkage of data in the traditional mode difficult.
Partial analysis results
Partial analysis results
Manual extraction, induction and simple presentation of data in the data warehouse cannot meet the needs of rapid collection, screening, analysis, induction and presentation of information, and real-time update according to the new data, resulting in the analysis results are not timely and comprehensive.
Analysis costs are too high
Analysis costs are too high
In order to realize the final judgment of information on business application, enterprises need to allocate a large number of resources for technical support, resulting in a high waste of manpower and capital.

Solution Products

行业痛点

  • Voice big data analysis
  • Smart insights big screen
Solution Description
Solution Description
Release the energy of data, enhance the ability of self-help analysis, people-oriented design, interactive data results; Unified data aggregation and report analysis.
Application scenarios
Application scenarios
Call centers, customer service centers, and other large-volume voice data scenarios
Solution Description
Solution Description
Combine big data analysis system to realize real-time display of structured and unstructured data and real-time warning of service quality of agents.
Application scenarios
Application scenarios
Center visualization real-time large screen

Customer Case

行业痛点

助力教育行业,嗨学上线普强智能语音质检分析系统
助力教育行业,嗨学上线普强智能语音质检分析系统
经过前期的对比考察,在与普强细致地沟通需求后,嗨学决定部署普强的智能语音质检分析系统,对电销录音进行质检,以完善和提升服务品质,提高学员满意度,打造良好口碑。
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