Customer Case - Pachira information technology (Beijing) Co., Ltd.

AI+Smart Community

Realize the intelligent upgrade of community business, running through the daily business handling, access control, community security and all aspects of the community

Location：HomeSolutionsIndustry SolutionsAI+Smart CommunityCustomer Case

Industry Pain Points

行业痛点

Low management efficiency

Property company information transmission efficiency is not high, service demand feedback is not timely

Regulation is difficult

Property staff supervision is difficult, community population management, community security control, community management efficiency needs to be improved

Low warning mechanism

Security linkage is low, early warning mechanism is backward, the corresponding speed is slow

Traditional community service

Community linked home, improve the intelligence of community equipment and services, create high-quality life for owners

Solution Products

行业痛点

Smart Customer Service
Wisdom entrance
Smart community security

Solution Description

Based on the deep combination of artificial intelligence technology and community business, the intelligent upgrade of community business is realized, and the intelligent community is built. The community property phone is handled by AI customer service robot: business consultation, feedback of service demands, automatic distribution of work orders, multidimensional accurate data analysis and feedback, satisfaction survey, etc., freeing manpower in the whole process.

Application scenarios

Property scenarios: Intelligent IVR, intelligent assistance, intelligent quality analysis, satisfaction survey, self-service

Solution Description

Through 'voice print recognition + face recognition + fingerprint recognition + voice recognition' intelligent identification of the door opener and visitors booking information and booking permission, remote door opening; After entering the door, through voice recognition home appliances control, automatic adjustment of the owner's preference mode, to achieve national health code and travel code docking.

Application scenarios

Community all kinds of entrances and exits: community door, unit door, door.

Solution Description

It integrates the AI capabilities of vehicle control, electronic fence and fight management, and fully integrates data resources such as video data, vehicle information, personnel data, alarm information and voice big data to achieve community security control, personnel management and improve the happiness index

Application scenarios

Intersection video capture, entrance and exit security monitoring

Advantage

行业痛点

Core technology Advantages

The ASR, NLP, TTS and other underlying AI technologies independently developed by Pachira provide reliable technical support.

Omni-channel intelligent service platform

Service and technology innovation, whole-channel intelligent service support, through voice monitoring and management of customer needs.

Comprehensive security linkage

Grafting intelligent equipment, safer and more reliable, cost reduction and efficiency

Property Linkage home

Service more intimate, resources university management, community more intelligent

Rich access methods

Supports WebAPI, Android, iOS, Linux, and Java SDK access modes to quickly access voice services to meet different requirements.

Whole industry chain cooperation

Master AI core technology, has carried out strategic cooperation with many industry service providers, can provide comprehensive intelligent upgrade and customization needs.

Customer Case

行业痛点